18
Properties
PropPilot
Product architecture
Operating model
A rules-led property platform built around roles, queues, and learning loops.
Every action passes through session scope, property permissions, workflow policy, and event logging before reaching the visible queue.
1,240
Requests
438
Training Events
9,820
Policy Checks
Core flow
1
Role Session
2
Property Scope
3
Rules Engine
4
Workflow Queue
5
Notifications
6
Audit Trail
Rules engine
Critical safety issues escalate immediately
Residents can create and view their own requests
Maintenance can update field status
Admin can override, delete, and audit all records
Data model snapshot
Users → Roles → Permissions
Properties → Units → Residents
Requests → Status Events → Notifications